To return an item, please contact us at firstname.lastname@example.org
- New, unworn items which are in their original packaging with all original tags attached may be returned to Dapper Oslo within 14 days of receipt for refund or exchange (subject to stock availability).
- Refunds will be issued via original payment method within two weeks of our receipt of the item(s).
- Shoes returned without their original box and packaging cannot be accepted.
- The return of defective or damaged items will only be accepted if the item was defective or damaged upon receipt.
- Sale items purchased online are subject to our standard return policy.
We strongly advise you to check items thoroughly upon receipt before removing any attached tags, or disposing of any original packaging. Please notify us immediately by email if you receive any item which is defective, damaged or missing original tags/packaging.
If you wish to return an item, you can either ship it back to us with the carrier of your choice, or contact us to purchase a DHL return label for 150 NOK. We recommend that you return any items with a trackable shipping method as we cannot be responsible for untracked returns not arriving.